The BBQ BRETHREN FORUMS. - View Single Post

barbefunkoramaque · 11-03-2009, 06:34 PM

[QUOTE=T-Que;1074112]This seems to be the most informative forum on the Stoker. Looking for some help... TRUE

Since RocksBBQ has not answered the phone (busy all the time) and has not answered my emails - I was assured in 2007 that Rocks BBQ had problems responding and it was just a fluke and would be fixed. Looks like Rock's, a company that has a website and mostly web exposure, STILL can't answer emails and return calls.

quite frankly Stokers lack of response when I'm trying to spend money with the doesn't give ma a great feeling about product support. Imagine being ignored when you bought one and want to buy three or so more.

This is a sad thing for a decent product.

11-03-2009, 06:34 PM	#11
barbefunkoramaque Babbling Farker Join Date: 11-11-07 Location: Gone	[QUOTE=T-Que;1074112]This seems to be the most informative forum on the Stoker. Looking for some help... TRUE Since RocksBBQ has not answered the phone (busy all the time) and has not answered my emails - I was assured in 2007 that Rocks BBQ had problems responding and it was just a fluke and would be fixed. Looks like Rock's, a company that has a website and mostly web exposure, STILL can't answer emails and return calls. quite frankly Stokers lack of response when I'm trying to spend money with the doesn't give ma a great feeling about product support. Imagine being ignored when you bought one and want to buy three or so more. This is a sad thing for a decent product. __________________ Popdaddy is Dead - 1933-2011 - Pitmaster T is a free agent