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Old 06-04-2020, 10:06 PM   #6
HBMTN
is One Chatty Farker
 
Join Date: 10-16-08
Location: Virginia
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Just an update on our POS system install, I wanted to give some info on here in case others look into getting a system. I've found that with homework I've saved myself a considerable amount of money and might help ou as well. We got the equipment in from Square and found some of it wouldn't work because we are mobile and running the system off of a wifi IPad. Square reps really don't know much about these systems or set up as they sent some wrong equipment. Because we are running on an IPad the kitchen printer needed to be Bluetooth so we had to get another printer and send the other back. All in all, we ended up with just under $1000 in the equipment. We set the food truck menu up with eHungry and there is no monthly fee, they get 1.8% of every transaction from an online order. This is much cheaper starting out than others who require lengthy service agreements and monthly fees. Our food truck is running one to two days a week so we can customize that easily and customers can go in several days prior to our food truck operating date and place orders for pick up at the time they would like. We've had it up and running for 36 hours and have only let our email subscription audience know about it (for the first week) and have generated $300 in pre-order sales for this Saturday in that short time. Additionally, the system integrates with Square POS and it's free. I can customize all ordering details, etc. and I have the system set up so that the order will automatically print on our kitchen monitor 10 minutes prior to the requested pick up time. The system will send them a text message 45 minutes prior to their pick up time reminding them that they placed the pre-order, this is customizable as well. Our test runs with ordering seem to be much nicer than running a cash register and we'll find ut this Saturday when we operate for the first time using the POS system. There are many other features and we are just getting started.
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