K
KuyasKitchen
Guest
My amazing, super-fast green Thermopen died a sad death. So, I contacted Thermoworks about it. They suggested I send it in for work and I let them know that I lived in the Philippines.
Since that was a bit far, the they made some suggestions about what I could do the raise the dead. Nothing worked.
So, Thermoworks said they'd replace the pen at no cost to me!
Today, it arrived! They even sent it the expensive shipping method (since I commented that the cheaper way, which is not registered, sometimes doesn't always make it to the right person).
Thermoworks gives fantastic customer service. They even included a mini pack of Jelly Bellies! I could not have been happier with them.
Since that was a bit far, the they made some suggestions about what I could do the raise the dead. Nothing worked.
So, Thermoworks said they'd replace the pen at no cost to me!
Today, it arrived! They even sent it the expensive shipping method (since I commented that the cheaper way, which is not registered, sometimes doesn't always make it to the right person).
Thermoworks gives fantastic customer service. They even included a mini pack of Jelly Bellies! I could not have been happier with them.