Open a BBQ restaurant, they said. It will be fun, they said

Just remember #1 thing is taking care of your guest, go above an beyond. You need to not be afraid to lose money at first. over staff. Never should someone walk in on a tuesday lunch and because you were afraid it was going to be slow and only have one server and a cook on and a you are suddenly busy and under staffed, that is a killer. If you mess up a order fix it 3 fold, comp it, and give them a gift cert. You or your managers should talk to ever single guest that comes in and get to know them. Treat every guest like a regular. And finally last bit of advice is to get involved in the community. I have been in this business a long time and it is usually not the food that makes or breaks a new place, it is the service and the over all exeprience.

Good luck, can not wait to see how it goes!! Maybe start a franchise and come to Maryland!
 
Your photos remind me of our first place, although we spent 3 months working on it before we opened.
Do you have city water and sewer, or do you have a well and septic? If you have a septic system you might want to get your tanks and grease trap pumped before you open.
Think about how noisy it may be in the dinning room with out carpet? Just a thought.
The cooler-freezer space might seem to large but we will be amazed at how fast you will fill it up.
Speaking of refrigeration, check your condenser coils at the compressor, if they are dirty, covered in dust/grease, get them cleaned so every thing runs more efficient,
Especially with a hot Michigan summer around the corner.
And most of all good luck and long a line of guests!!
 
Thanks for the pics of the Kitchen. Size looks really good, but seems very awkwardly organised, which I am sure you will sort out. I see a few things... I hope you dont mind some advice.

1. Lots of electrical wiring and leads all over the place just looks plain dangerous to me. As you'll need a new ceiling, make sure you re-rout all the power and run it down conduits exactly positioned for where all your electrical equipment will be.

2. Get another, or a bigger fryer as you will be doing a lot of fries, onion rings, buffalo wings, and maybe even catfish and chicken. There is nothing worse than bogging down a small fryer with too much food as everything will end up greasy and your oil will be dirty.

3. That dishwasher in the corner looks like it's gonna fall apart. Maybe get it serviced or trade it in???

More pics would be awesome... Am I right in assuming that with the kitchen, it's like 2 rooms?? The back room for the washing and where the 3 door fridge unit is, and the front part with the range and the walk ins?

Cheers!

Bill
 
2. Get another, or a bigger fryer as you will be doing a lot of fries, onion rings, buffalo wings, and maybe even catfish and chicken. There is nothing worse than bogging down a small fryer with too much food as everything will end up greasy and your oil will be dirty.


Amen to that! Nothing worse than dirty oil, and then over using the fryer and not letting it get back to temp. Some of the small fryers can take 5 min to get back to 350 after being used for 8-10 min.
 
2. Get another, or a bigger fryer as you will be doing a lot of fries, onion rings, buffalo wings, and maybe even catfish and chicken. There is nothing worse than bogging down a small fryer with too much food as everything will end up greasy and your oil will be dirty.


Amen to that! Nothing worse than dirty oil, and then over using the fryer and not letting it get back to temp. Some of the small fryers can take 5 min to get back to 350 after being used for 8-10 min.

It looks like the fryer is a full size one. It is on the right side of the flat top. I thought it was the thing on the left and then looked closer and that is a grill.

This is my thought on having a fryer. I hate them. I don't like cleaning them. They make for a bigger mess everywhere. More maintenance on other equipment like your hood filters. I think they can lead to complacency in your kitchen. Like adding a new item to the menu. What can we put in the fryer? No thought, just get something from your distributor and sell it. I am probably in the minority on this but it is something to think about. I do not have a fryer in my restaurant and will resist on getting one as long as possible. I have potato chips, no french fries.
 
Thanks for the pics of the Kitchen. Size looks really good, but seems very awkwardly organised, which I am sure you will sort out. I see a few things... I hope you dont mind some advice.

1. Lots of electrical wiring and leads all over the place just looks plain dangerous to me. As you'll need a new ceiling, make sure you re-rout all the power and run it down conduits exactly positioned for where all your electrical equipment will be.

2. Get another, or a bigger fryer as you will be doing a lot of fries, onion rings, buffalo wings, and maybe even catfish and chicken. There is nothing worse than bogging down a small fryer with too much food as everything will end up greasy and your oil will be dirty.

3. That dishwasher in the corner looks like it's gonna fall apart. Maybe get it serviced or trade it in???

More pics would be awesome... Am I right in assuming that with the kitchen, it's like 2 rooms?? The back room for the washing and where the 3 door fridge unit is, and the front part with the range and the walk ins?

Oh yeah, the ceiling in the back is the first order of business. Getting an electrician in there to wire things properly so the lights aren't just hooked up with a bunch of extension cords. I don't know how they even got away with that to be honest. But I'm putting in a drop ceiling and having properly mounted and wired lights for sure.

I'm still undecided on the fryer. It's a full size unit, but it has clearly seen better days. Like Pyle's said, they are a pain and I don't know if I want to start out with one. I know some people will probably want or expect things like french fries, but I'm hoping to get by with all the traditional BBQ sides that are prepped ahead of time and don't need to be fried or cooked to order. We'll see how long that lasts though.

The dishwasher appears to be fine. I've already run a few cycles through it and everything appears to be working fine. No leaks, no mechanical issues, etc.

And you're right, it is a very awkward setup. It is made up of two parts. 85% is in the big back room (everything with blue paint). The big fridge, walk-ins, dishwasher, sinks, ice and soda machines, etc. Then on the other side of the wall on the dining room side is the flat top, grill, and fryer under that hood. It's separated from the dining room with a half wall, which I plan on extending to the ceiling to completely separate it. I think it's designed this way because way back, even before the last restaurant that was in there, it was more of a traditional diner truck stop type place. So it had one long counter for seating that overlooked that part of the kitchen.

As awkward as it is, since this is a BBQ joint that won't have a line cooking everything to order, it shouldn't be too big of a deal. For cooking, basically the smoker will be in the back, and then in the front cooking area will be the stove/grill/fryer, and the CVAP, hot, and cold serving tables. So really, the only time to go to the back for food will be to unload something from the smoker and bringing it to the front for holding/serving.
 
One thing I couldn't tell from the picture and that people, I mean me, over look is prep area. Is the table in front of the 3 door cooler where you plan to do prep? Keep as much area for prep as possible. I wish I had thought of that when we set up our kitchen.
 
One thing I couldn't tell from the picture and that people, I mean me, over look is prep area. Is the table in front of the 3 door cooler where you plan to do prep? Keep as much area for prep as possible. I wish I had thought of that when we set up our kitchen.

Yeah, not pictured are two huge prep tables, probably 8 feet long each. There's also a 4 foot prep table in the section with the flat top.
 
Best of luck to you. I worked a job over by Three Rivers 5 or 6 years ago. Maybe next time we do work out there, I'll swing by for a bite to eat :cool:
 
Best of luck to ya man! I see your in MI an im hoping your a Wingnut too. LGRW!! I wish i was closer to support your business though.....good luck!
 
Just remember #1 thing is taking care of your guest, go above an beyond. You need to not be afraid to lose money at first. over staff. Never should someone walk in on a tuesday lunch and because you were afraid it was going to be slow and only have one server and a cook on and a you are suddenly busy and under staffed, that is a killer. If you mess up a order fix it 3 fold, comp it, and give them a gift cert. You or your managers should talk to ever single guest that comes in and get to know them. Treat every guest like a regular. And finally last bit of advice is to get involved in the community. I have been in this business a long time and it is usually not the food that makes or breaks a new place, it is the service and the over all exeprience.

Good luck, can not wait to see how it goes!! Maybe start a franchise and come to Maryland!

From a consumer's standpoint you could not be more spot on. I can tell you this. If I ever get the feeling or the impression that my business isn't appreciated in an eating establishment I'll never frequent the place again. No matter how good the food is. There is a place in Bossier City, LA that I'll NEVER frequent simply because of bad, arrogant, snotty service. They hire eye candy waitresses and obviously do not train them about service and appreciation of customers. Service there is AWFUL.
 
Best of luck with it. I am 2 1/2 to 3 hours away from you depending on route. Sounds like a nice motorcycle ride. When you open I'll swing over and give some support. :)
 
Did you ever consider starting smaller with a food truck? If so, what weighed against this option? Just curious, really.

Also, I join everyone else in wishing you the best.
 
Please be sure to share opening day with us. I would love to be able to make a drive down and be there for that
 
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