Big Green Egg Customer Service

tasterner

is one Smokin' Farker
Joined
Jul 25, 2010
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Wanted to give big props to BGE and their awesome customer service! Some of you may remember I bought an xl bge on CL this past September, and it had a few chips on the exterior

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I went to my local dealer, and was told touch up paint was not available. So this morning, I sent an email thru the BGE Support on their website at 9:19 AM EST. At 9:22, 3 minutes later, I got the following reply:

"Hi Ted,

I'll be glad to drop some in the mail today.

Regards,

Duane"

What can you say about that, except AWESOME!:clap2:
 
Love to hear about companies that stand behind their products. Too often we only hear the horror stories.
 
I have 3 eggs myself, Large, small and the mini... BGE hands down are the best CS I have delt with for anything!
 
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