- Joined
- Feb 24, 2013
- Messages
- 4,846
- Reaction score
- 7,729
- Points
- 0
- Age
- 66
- Location
- Port Charlotte, Florida
I received an email today from Vision Grills. This what it said.
Dear Jed: I was looking through your site today and notice in one photo that it looks like your gaskets are in pretty bad shape. Can I send you a set?
I can only guess that this is what she saw.
I have had this Kamado since February of this year. But as many of you know, I cook on it at least 5 nights a week or more. I called them and thanked them for their interest and told them I would love a new set of gaskets. The following message appeared.
[FONT="]This message was sent to you at the request of Vision Grills, to notify you that they have shipped a package to you. For details about your shipment or to track your package, please refer to the information below.[/FONT]
[FONT="]Now that my Brothers is exceptional Customer Service.
[/FONT]
Dear Jed: I was looking through your site today and notice in one photo that it looks like your gaskets are in pretty bad shape. Can I send you a set?
I can only guess that this is what she saw.
I have had this Kamado since February of this year. But as many of you know, I cook on it at least 5 nights a week or more. I called them and thanked them for their interest and told them I would love a new set of gaskets. The following message appeared.
[FONT="]This message was sent to you at the request of Vision Grills, to notify you that they have shipped a package to you. For details about your shipment or to track your package, please refer to the information below.[/FONT]
[FONT="]Now that my Brothers is exceptional Customer Service.
[/FONT]
. 1st impressions is that it nibbles lump yet stays hot for a long time... I'm talking 450-500 degree for 4+ hrs with less then a 1/4 weber chimney. Will do a Chuckie low & slow next. 
