Originally Posted by captndan
I will absolutely guarantee your whining will not get you that Lang any sooner. CHILL OUT and think about cooking on it.
I've had nothing but great customer service from Lang, so I can't speak to what's happening now.
I will say that I don't think it's the fact that BillyCal has to wait for the smoker, it's that he's been told time and time again that it will be ready to pickup/deliver/whatever and then told he has to wait longer. Having gone through this recently with a business related manufacturer, it really makes me not want to ever do business with them again.