We ran into the exact same situation with Horizon last year. When I called them out on a promise they made my wife (after several failed delivery dates) the fella called her a liar. That was the deal breaker...... We had prepaid for the cooker and we immediately got a refund and went to Yoder and we are glad we did.
[B]If Ya Got'em Smoke'm![/B]
Yoder Custom Chisholm II
Awesome Wife, Co-Cook and Best Friend