I would call and talk to Ben! When I called down there he answered the phone and was very cordial and I'm sure he will do something to make it right! I would not ask for free shipping because that would come right out of his pocket.. I would ask for him to upgrade you to a 60" or add a warming box to yours.. Something that he would only be paying materials and labor on.
But it's simply a suggestion!
1- 84" Lang wide Body, 1-22.5" WSM,4-18.5" WSM's 1-UDS with custom cart, #2 La Caja China 2- Weber Performers, 2-22.5" Weber OTS 1-18" Weber OTS 2-Orion Cookers, 1-8' Event Gasser,
1- Terracotta pig and 1-Terracotta Elephant and One very understanding wife...