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Old 04-17-2014, 11:36 AM   #39
pjtexas1
somebody shut me the fark up.

 
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Join Date: 12-28-11
Location: Belton, Tx
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Quote:
Originally Posted by Baptized in Smoke View Post
I have to agree with MarleyMan. I ordered mine February 2nd, it was delivered March 28th.
I paid for the BBQ GURU Port.... Not installed,
Paid for the all terrain tires... Not Shipped...
Paid for the Wood Rack.... Not Shipped....
was supposed to get the BBQ GURU Adapter for free... Not Shipped....


The water pan had a leak in it, he said I could go buy JB Weld and fix it myself, I said not acceptable.... He agreed to get a welder out to fix the leak. That happened on 4/15. Still no word on the other items that were missing. But I will at least be able to cook on it this weekend.


I understand he is busy, but don't skimp on quality control / double checking orders when shipping the smoker 800 miles, and Please return calls or messages in a timely manner.
8 weeks is about as fast as he can crank them out. Mine also took 8 weeks. I am glad to hear that he fixed your water pan. I asked him today when he is going to catch up and deliver everyone's accessories. He said that he is working this weekend to get everyone's accessories ready to ship out Monday. Make sure you post how your cook went and a few pics would be nice. We never get tired of seeing what everyone is cooking.
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Paul

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