Originally Posted by padge31
Hey he has a legit beef. I agree that he should wait till Monday and see what happens. To some of us spending that much money on a smoker is a once in a lifetime deal and to wait all that time can be heart breaking when it shows up not how you wanted it. I went to there web site and the pics show the damper in the door. He is just frustrated and I get that. Lets not bully up on him yet. I am sure when they do get back to him, he will update what has happened. Until then let this ride out.
x2. You were a little harsh on him. In today's day and time, immediate customer service is expected. Whether that is reasonable or not is up to the individual.