That really is great customer service. Talk about proactive!
And I have a Vision Classic, so doubly nice to hear!
All that you bring into the lives of others will come back to you in your own. Good or Bad.
Large UDS, Small UDS, CG Akorn, NB Bandera, NB Black Diamond, Home Built Offset, Vision Classic Kamado, Green Mountain Daniel Boone, Weber Gasser, Smokey Mountain Cabinet, and several Weber kettles of various sizes.