I received an email today from Vision Grills. This what it said.
Dear Jed: I was looking through your site today and notice in one photo that it looks like your gaskets are in pretty bad shape. Can I send you a set?
I can only guess that this is what she saw.
I have had this Kamado since February of this year. But as many of you know, I cook on it at least 5 nights a week or more. I called them and thanked them for their interest and told them I would love a new set of gaskets. The following message appeared.
This message was sent to you at the request of Vision Grills, to notify you that they have shipped a package to you. For details about your shipment or to track your package, please refer to the information below.
Now that my Brothers is exceptional Customer Service.
Backyard Disasters are my specialty.
"Tushka" The Black Warrior 24 x 50 offset by TuscaloosaQ, "Libby the Lion" L5000 gasser, and "Vanessa" my Vision Kamado Pro III & "Ruprecht" my Weber Gold OTG
Member KCBS, FBA
Pitmaster at "Sultans of Sting" BBQ Team it's a French thing!