Originally Posted by Charcoal_Addict
KJ will respond very quickly. Allow the Goo-Off Adhesive remover about 20 -30 minutes to work on the gaskets and they will come off pretty easy with a putty knife.
Thank you. I received an email from KJ this morning saying the dealer had contacted them for me and the gaskets are being shipped to me. As soon as they arrive the dealer is sending someone out to repair it. I couldn't be happier with the customer service at both KJ and Armstrongs...really impressive!
Kamado Joe, Weber Genesis, Rusty Old Barrel, 75 beer ice chest and 8 person hot tub.