Great service so far. I sent them an email about my grill not coming with a cover and chipped paint, I am have been the one to chip it. One day later I got and email with a tracking number. I received a great cover, better than the weber smokey mountain covers, has a Velcro strip up the side for easy covering, and ceramic patch and touch up paint. Any one think about a Vision kamado from Costco, Canadian Tire (for those up north) I have had great service.
Thanks Vision CS