Originally Posted by capnkrusty
Bought new. I've been "leaning on it" and I think I will be able to make it work the way I expect. I've already reduced the gap quite a bit. I just expected more from them the out of the box. I've been cooking on Webers for 30 yrs and this is the first one that did not seal up perfectly. The ribs will still be just fine!
Sometimes they get bent out of shape in shipping. Seriously, if you can't fix it, Weber customer service will take care of you.