Ritch and Dave Klose were both very responsive to my emails and phone calls. I got more interested in them when I gave up on Lang returning communication. My point being I think all of them are great business guys and all are over run at times. I ended up with a mint Jambo and yes Jamie even was helpful on the phone even though I was buying a used Jambo from an individual.
Jambo stick burner (dedicated to my dad...Big John) / Weber kettle / LP cooktop / Bubba Keg