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Old 05-06-2013, 11:57 AM   #8
is one Smokin' Farker

criffaaa1's Avatar
Join Date: 08-14-11
Location: Cleveland OH.

Weber is definitely great at customer service. last Wednesday I called because my cover for my 22 wsm was cracked and when it rained the bottom would fill with water. my intention was to order a new cover, however the csr informed my that even uncovered water shouldn't get in, then she asked If my lid wobbles and I informed her that it has wobbled since day one and she informed me that they were not only sending me a new cover but a new lid also no charge. I got the lid Friday just have to switch the handles over now. Weber rocks In my book.
22.5 ots, 22.5 wsm, kingsford deluxe
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