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Unread 05-05-2013, 11:12 PM   #1
HookedOnQ
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Join Date: 12-31-12
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Default weber customer service

I would like to let everyone that doesn't already know that weber has got to have some of the best customer service around! Friday while cooking on the OTG i noticed some chipping of enamel around the top lip of the kettle upon looking closer i noticed the enamel chipping around the handles on the lid and kettle i took a few quick pics and called weber they were super nice and helpful on the phone. I emailed them the pics of the issues and with the exchange of a few emails i now have a new lid and kettle on the way free of charge. I will deffinitly be buying more of there products in the future
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BLUE WEBER 22.5 OTG,(OBUDS) OVERBUILT U.D.S, MAVERICK ET732, THERMOPEN KNOCK OFF
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