Originally Posted by acguy
The OPs said his agreement already has certain terms included. I'd suggest adding the phrase: This contract may be cancelled by either party upon receipt of written notice 30 days in advance..............
I agree with you Hawg, however, I was focusing strictly on the agreement issues and not on the customer service opportunity.
I agree with every thing you've said. We just look at it a little different and that is a good thing. It helps balance the discussion.