Australia is NOT renowned for customer service, and the US is.
That being said, I know plenty of restaurants that train wait staff so, for example, if you order and omelette and complain that the middle is barely set and you want another because you don't eat uncooked egg then the staff will explain to your ignorant butt that a perfectly cooked omelette IS barely set in the centre, and you have a chice to order it another way but you will be charged for both.
I think that is fair.
The only current member banned for life!
I could help being the way I am, but the problem is...there is nobody else willing to do it.