Todd has been amazingly helpful and very prompt in answering my questions and helping me. I am "AMAZED" at how prompt and kind he has been. Very impressive. I think I am burning too many pellets at one time. Packing too many pellets in my tube smoker. He said that I need to spread them out in the tube smoker, not pack them in and light it. I have to fill the tube and then shake them out to spread them out and then light it. This is what I am going to try next. wish me luck!
Traeger Lil' Tex Elite (BBQ07E). My perfume is Eau Du Traeger. Pink Thermapen.