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Unread 01-31-2013, 10:12 PM   #1
16Adams
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Join Date: 01-16-13
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Default customer service Pit Barrel Cooker Co

My new PBC arrived today. A dent occurred in shipping. I took photos of the packaging and dent and emailed them to the company. Tonight the owner, Mr. Noah Glanville called, and advises "we will do whatever you want to make you happy and this right as we value our customers". Boys and Girls- the PBC and the company are the real deal.
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Primo XL, Pit Barrel Cooker, Mini WSM,Lodge Hibachi

Craigslist finds Tiernan SOB, New Braunfels Black Diamond, Big Green Egg Mini

By the way, did she mention my name-just in passing?
Gordon Lightfoot
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