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Old 01-31-2013, 10:12 PM   #1
Quintessential Chatty Farker

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Join Date: 01-16-13
Location: Texas
Default customer service Pit Barrel Cooker Co

My new PBC arrived today. A dent occurred in shipping. I took photos of the packaging and dent and emailed them to the company. Tonight the owner, Mr. Noah Glanville called, and advises "we will do whatever you want to make you happy and this right as we value our customers". Boys and Girls- the PBC and the company are the real deal.
Primo Oval XL, Tiernan SOB, The Pit Barrel Cooker, BGE-Mini, Blackstone Griddle in current rotation
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