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16Adams · 01-31-2013, 10:12 PM

My new PBC arrived today. A dent occurred in shipping. I took photos of the packaging and dent and emailed them to the company. Tonight the owner, Mr. Noah Glanville called, and advises "we will do whatever you want to make you happy and this right as we value our customers". Boys and Girls- the PBC and the company are the real deal.

01-31-2013, 10:12 PM	#1
16Adams Full Fledged Farker Join Date: 01-16-13 Location: Texas Downloads: 0 Uploads: 0	customer service Pit Barrel Cooker Co My new PBC arrived today. A dent occurred in shipping. I took photos of the packaging and dent and emailed them to the company. Tonight the owner, Mr. Noah Glanville called, and advises "we will do whatever you want to make you happy and this right as we value our customers". Boys and Girls- the PBC and the company are the real deal. __________________ Pit Barrel Cooker, CG Akorn, WSM 18.5, Mini WSM, Lodge Sportsman Hibachi,Tiernan SOB