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Unread 01-27-2013, 12:43 PM   #7
caliking
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Join Date: 01-13-10
Location: Houston, TX
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Weber customer service is about the best there is, but they do get a little ornery about selling you parts for cookers unless they see that you own one. A workaround would be to go online and just register a performer in your account. You don't have to actually own onw. Then call back and try again.
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