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Old 01-24-2013, 08:04 PM   #11
is Blowin Smoke!
Join Date: 12-08-09
Location: Turlock, California

I'll tell you this much. I ordered The new mini chimney, and asked if they had free shipping. she said she'd wave shipping for me. Before I got off the phone, I asked about the ash catcher tabs for an OTS, she just threw them in for free.

I know some folks here have bad luck with Weber customer service, but I'm not one of them. Give them a call, worst thing they can do is say, "No".

"Grandpa, you make the best meat, EVER!!"
el_matt is offline   Reply With Quote