If you are going to email them just put in the email that you are trying to do some bbq and possibly trying to compete (even if you are or are not trying to compete) and that you would like get your product from them and if they could cut some of their product to your specifications.. 1st being racks of ribs left whole instead of cut in half. And then say that the last product you bought of spare ribs where trimmed further than you are used too and if they could leave more of the fat/meat on the spares (and find a picture of raw spareribs and send them what you are looking for)
I'm sure they wouldnt mind leaving the racks whole, but trying to get them to trim less of the meat/fat off the spares might be a little bit harder.
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Want to meet some others with the obsession of BBQ? Clicky for the planning of the Virginia/Mid-Atlantic Brethren Bash