I agree. I would call the shipper and let them know what happened. More than likely, they will replace it.
I know when I ordered sauces from Steph at Simply Marvelous, he wrapped them so good in bubble wrap, you could have thrown them off of a building!
Shirley Fabrication 24X60
Weber 22" OTG
"You have never lived until you have almost died". "For those who fight for it, life has a flavor the protected will never know".-Unknown Vietnam Soldier