You should try emailing them directly, there is very little chance they will see your message here.
backwoodssmoker@hughes.net.
Sales@stumpssmokers.com
OWNERS
James W. "Jim" Kinman- Managing Partner
Thad W. Estes, III- Operating Partner
Supporting Staff
Walter F. "Stump" McDowell-Design and Manufacturing Manager
Brenda Lord-Accounting Manager
http://www.biggreenegg.com/contact/