I went on RD website and sent a feedback/comment to them explaining what happened. Within 10 minutes the manager from the Charlotte store calls me and apologizes and says to find him next time I come into the store and he will replace them free of charge. I was like wow I never expected that just wanted to give you a heads up. I wish everywhere had that kind of customer service.
Backwoods Party, Rec Tec Pellet grill- https://www.facebook.com/ThePitQue