Originally Posted by Hankdad1
My first brand new vehicle was a Ford, this was in the mid 1970's. It was so badly designed that the engine needed to be rebuilt under warranty after less than 30m miles. When I received it back from the engine rebuild I found the main oil seal to be broken. When I called them on it they told me it was not related to the rebuild and not their problem. I've never had or considered a Ford vehicle since. JMHO
I had a similar experience in the 80's.
They actually sent me a customer satisfaction survey afterwards. I scrawled across it with red pen "I will never buy a !@#$%&* Ford again" and mailed it back.
Whenever I consider buying a new car I take the comparable Ford for a drive and tell my story to the salesman.