Also, a fact is not false to the possessor of the fact until another credible explanation is offered. Just because someone says "I heard the Stoker freaks out under 20 degrees" did not mean that those who repeated it were trying to malign the product... It meant that the product once had that limitation, was fixed and the person saying he head it had dated info.
Not everyone is out to get you that has questions or offers evidence about what they heard.
Certified KCBS Judge