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Unread 07-17-2012, 10:44 PM   #3
woodpelletsmoker
is One Chatty Farker

 
Join Date: 03-29-11
Location: Beijing,China
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find the trick.
The buyer asks for refund by "not receiving the goods"

My Spit Motor, 3 Skewer Rotisserie, Smoker, Burner are heavy metal things while the value is lower. Air mail cost will be prohibitive.
Usually I send surface mail (sea and land).
Unfortunately Surface mail takes 8 weeks.
I state these clearly in my eBay description.

But this bad people takes use of this and tries to get free things from me.

I am doing e-commerce since 1997 and main market is American.
It is oil painting (www.oilpaintingshop.com), which is sent by air mail.
Usually air mail takes 2 weeks. Even un-deliverable, the parcel will be sent back to me within 5 weeks. If after 5 weeks, the buyer or I fail to get the parcel, it means the parcel is lost. It happens one or two times a year. In this case I send second piece to buyer.

The base of e-commerce is trust and honest.
I am trusting American so many years and American are so honest.
e-commerce save cost, and buyers can pay much less than buying from a local retailer. and I can also earn a little extra

But today I get hit so much.
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