I have to say I have never had better customer service than what I received from Steph on Monday. I PM'd Steph regarding the shipping calculator, he informed me it was wrong that he would refund my money after the correct calculations. Less than 45 minutes after I placed my order I had a tracking number AND a refund for the overage in the shipping. It does not get any better than that. I can't wait to try the rubs. No if only the USPS was just as efficient.