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Unread 12-17-2005, 05:46 PM   #96
BBQchef33
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HOLD OFF ON BLACK TEE SHIRT ORDERS!! it came to light when i contacted them about some issues with Noah's shirt.

I JUST RECIEVED THIS IN THE MAIL . The partial transperency they speak of, i believe is in the smoke where I made it opaque. I'll look into fixing it tomorrow. Thanks .


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Hello Shopkeeper,

We wanted to inform you of a design-related issue that has surfaced with our Beta Release for Black T-shirts. The image(s) 9590811 you have uploaded has the issue as described below.

Partial Transparency: The Black T-shirt printing process does not support partial transparency. Because we use white ink in the printing process, a white layer of ink is placed across the entire area of partial transparency. This will produce a variety of undesirable effects including a "halo" in areas of partial transparency. Gradients within a partially transparent area will also appear as a "halo". Common filter effects such as drop shadows and glows usually create these partially transparent areas so try to avoid these when designing. You can learn more about this issue at
http://www.cafepress.com/cp/learn/blackshirts.



Once an update has been made please notify our Customer Service Department with the new image number within 2 business days of this e-mail receipt to process any pending orders related with this issue.

We are actively working to correct these problems and will update you regularly on our progress. Thank you for your patience and understanding regarding this matter.

Thank you for your patience.

Sincerely,

CafePress.com

877-809-1659

support@cafepress.com

---------------------------------

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Smoke on KC.
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