I whined the other day, so now it's only fair to compliment! After an exchange of emails w/ fellow Brethren member Jorge, our team name/profile issue w/ KCBS has been resolved! Tip of the cap for the prompt resolution! Technology can be a bitch and we all have different expectations of how it should work. I'm confident that while the process may not be perfect today, steps are being taken to make it better for users and the folks that support it. thanks!