Thanks for letting me know about this through a PM guys. I also PM'd the new member with an issue with me.
I hate to make excuses but yes I have been in and out of the hospital from being hit by a truck in a pedestrian accident along with the events Bandit listed below. I contacted him in PM to find out what the deal is and get it taken care of. Thanks everyone for the great feedback.
I feel like part of the problem is I originally tried to make my business look as professional as possible with the truck wrap and the cool looking website so people expect me to be a large business with multiple employees and the truth of it is I am everyone who works for the company from management to design to fabrication and shipping so as I have seen growth this year I have not been doing as good of a job of organization and a couple orders have fallen through the cracks.
I assure all of you I am not in the business of screwing anyone over.