Originally Posted by Ron_L
It seems to be specific to either the RD location of the person behind the counter. I walked in to the local RD today and told the lady that I came to pick up a card. She asked the business name and I told her Kansas City BBQ Society and I showed her the info on the KCBS web site on my iPhone. Less than five minutes later I had a card that says Kansas City Barbecue on the back.
I had no problem here in California!
In my opinion the disconnect is the RD not informing their stores of the policy they agreed with. It's really RD that should be solving this problem. If what happened to BoggsBBQ had happened to me I would have called RD.