The BBQ BRETHREN FORUMS.

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-   Simply Marvelous BBQ Rubs and Spices (http://www.bbq-brethren.com/forum/forumdisplay.php?f=83)
-   -   Simply Marvelous Mail (http://www.bbq-brethren.com/forum/showthread.php?t=101040)

dannypat21 02-19-2011 08:28 PM

Simply Marvelous Mail
 
After trying some Simply Marvelous rub I can't get enough. I used to make my own rubs but they just don't taste as good. So I put an order in with Big Brother Smoke, 2 5 pound bags of cherry rub, a gallon of Blues Hog, and some nice BBQ gloves to protect my hands. I sent payment over Thursday morning, and Friday evening UPS was knocking at the door. I grabbed the package....it smelt like a delicious cherry rub explosion. This was why....

http://i926.photobucket.com/albums/a...ph21/077-2.jpg

http://i926.photobucket.com/albums/a...ph21/081-5.jpg

Seems UPS was shotputting the package around, the Blues Hog was dented pretty bad, luckily no breaks though. I PM'ed BBS to tell him about it and he said as soon as he got back he would send another bag, no problem. Now I am so used to having a problem with companies in situations like these, but not with Simply Marvelous. If you have not tried these rubs I suggest you do. Not just because of the quality, but because fast friendly service is hard to find these days.

speedrcer1 02-19-2011 08:31 PM

I would also file a claim with UPS. They should make good on that.

LMAJ 02-19-2011 08:36 PM

Big Brother Smoke is the man!

Brian in So Cal 02-19-2011 08:45 PM

Quote:

Originally Posted by lmaj (Post 1554809)
big brother smoke is the man!


+1 on that!!

landarc 02-19-2011 08:55 PM

Did you try the foam peanuts, I bet they taste good now. :-P

BBQ Bandit 02-19-2011 08:59 PM

+2 on Big Brotha Smoke... he is da man who will help you out.

big brother smoke 02-19-2011 09:02 PM

What Can Brown Do for me? Get my packages to the customer without playing rugby with it. That farking box is thick as hell and was well packed. Thanks for the understanding, Bro!

I am in Colorado and will get your new package out Tuesday!:thumb:

dannypat21 02-19-2011 09:40 PM

Quote:

Originally Posted by landarc (Post 1554821)
Did you try the foam peanuts, I bet they taste good now. :-P

You know I was thinking the same thing....my wife talked me out of eating them.

dannypat21 02-19-2011 09:47 PM

Quote:

Originally Posted by big brother smoke (Post 1554831)
What Can Brown Do for me? Get my packages to the customer without playing rugby with it. That farking box is thick as hell and was well packed. Thanks for the understanding, Bro!

I am in Colorado and will get your new package out Tuesday!:thumb:

Thanks for the great service. I should be good on rub for a while, I plan on cherry coating everything....

abangs 02-19-2011 10:31 PM

I just ordered some of thier rubs. Never tried them before. I can't wait!

martyleach 02-19-2011 10:44 PM

The foam is really good parboiled but it gets kinda mushy when you smoke it!

big brother smoke 02-21-2011 06:36 PM

Ok, I am back! Time to give UPS hell!


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