I was pretty interested in Pitmaker but when I sent an email asking for a shipping quote so I could finalize some budgeting on my end I never received back a response. I like doing business with companies that want to do business with me.

Well I got the shipment quote, but I still needed more answers to questions. Its been three weeks and only one response to half my questions, at least I know the total for the most part. Your's sounds like my experience, hopefully its not a trend. The more I read its not me the more I begin backing off. I hate it because it looks like the Vault is awesome and again ive heard good things about the three guys but it's not adding up in my experience so far with finalizing a business sell.

I have a Vault and I would buy another one if given the choice.
My 2 cents.

^+1 - we love our stickburner and have no intention of changing that anytime soon

It is my #1 choice still I think. I just want that warm and fuzzy feeling...just not there yet.

You should also look at a Spicewine.
They are great cookers and built to last a life time and then some.