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View Full Version : Is the KCBS/Restaurant Depot deal still good?


Stoke&Smoke
02-23-2010, 02:17 PM
Noticed this is no longer listed as a perk on the KCBS discounts page

Hoping someone just accidentally deleted it. Oh well...got my card!

pahutchens
02-23-2010, 02:41 PM
I hope so as I just got my card and haven't gotten to RD yet

Smokin' D
02-23-2010, 06:19 PM
Been there twice. Both times they would only give me a one day pass. Maybe I'm just not purdy enough to get the real thing.

Stoke&Smoke
02-24-2010, 08:45 AM
I got this reply first thing this morning from Dawn at KCBS

Mr. Boland,

KCBS is in the middle of renegotiating the contract we have with Restaurant Depot. You can still get daily passes to RD with your membership card from KCBS. I apologize for this inconvenience. We will update the members benefit page on the website as soon as we have all the details hammered out.

Thank you for contact KCBS,

Dawn Endrijaitis

I guess if we have a card already it's still good?

Sauced!
02-24-2010, 10:52 AM
I was just on the KCBS site and I noticed that RD is not listed under the discounts section anymore. Is that deal over for KCBS members?

Divemaster
02-24-2010, 11:05 AM
I had gotten my card and went back with Ramona and she presented them with her KCBS card. She was told that they are only doing daily memberships until they work things out...

I haven't been there in weeks so I don't know if my card still works or not....

This Is How We Que It
02-24-2010, 11:08 AM
I called KCBS (sorry I forget who I talked to) and they said that they were re-negotiating the contract with the rest depot and they would let the members know something when it's worked out. That was about 4 weeks ago.

Stoke&Smoke
02-24-2010, 12:11 PM
Dawn from KCBS (see my earlier post) said folks that already had their card would likely be able to continue using them. They are trying, in their words to hammer out the details

DawgPhan
02-24-2010, 01:58 PM
What does it matter if you can only get a day pass? or is it that you can only get one one-day pass?

NeoTrout
02-24-2010, 02:07 PM
I got my card in December and it still works. The only glitch is whenever I scan it upon entering RD, it says to see the receptionist. It appears the cards they gave out under the KCBS deal all have the same account #. Their computer says the card has been left somewhere, lost somewhere or a number of other scenarios. Then the receptionist says, nevermind, you're good to go. That has happened the last couple of time I went there. Still works though. :confused:

chopshop
02-24-2010, 02:21 PM
you got go to the front desk to swipe your card anyway. whats the difference if you have to stop to get a day pass. whats your options? a day pass is better than no pass!

Bones
02-24-2010, 02:23 PM
I got my card in December and it still works. The only glitch is whenever I scan it upon entering RD, it says to see the receptionist. It appears the cards they gave out under the KCBS deal all have the same account #. Their computer says the card has been left somewhere, lost somewhere or a number of other scenarios. Then the receptionist says, nevermind, you're good to go. That has happened the last couple of time I went there. Still works though. :confused:

My card does the same thing. I was told I needed to give them my business liscene and get a new card. I was just looking and did not buy anthing. This happened last weekend.

stlgreg
02-24-2010, 02:29 PM
I got my card in December and it still works. The only glitch is whenever I scan it upon entering RD, it says to see the receptionist. It appears the cards they gave out under the KCBS deal all have the same account #. Their computer says the card has been left somewhere, lost somewhere or a number of other scenarios. Then the receptionist says, nevermind, you're good to go. That has happened the last couple of time I went there. Still works though. :confused:

This is the same experience that I go through.

Stoke&Smoke
02-24-2010, 02:46 PM
you got go to the front desk to swipe your card anyway. whats the difference if you have to stop to get a day pass. whats your options? a day pass is better than no pass!


My card does the same thing. I was told I needed to give them my business liscene and get a new card. I was just looking and did not buy anthing. This happened last weekend.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
That would be the difference that would concern me. Fortunately, NeoTrout uses the same one as me I think, so good news!

Will feel better when they get it fixed for good

NeoTrout
02-24-2010, 03:00 PM
Yep. The Lombard RD. As long as it works. Would be nice if they get everything ironed out though. Less hassle is good. :icon_cool

Bones
02-24-2010, 03:06 PM
Yep. The Lombard RD. As long as it works. Would be nice if they get everything ironed out though. Less hassle is good. :icon_cool

I have swiped mine at Lombard and Mannheim rd stores with the same "please see the receptionist"

Crash
02-24-2010, 07:15 PM
I used my RD card card just today. No issues at all.

Divemaster
02-25-2010, 08:13 AM
I got my card in December and it still works. The only glitch is whenever I scan it upon entering RD, it says to see the receptionist. It appears the cards they gave out under the KCBS deal all have the same account #. Their computer says the card has been left somewhere, lost somewhere or a number of other scenarios. Then the receptionist says, nevermind, you're good to go. That has happened the last couple of time I went there. Still works though. :confused:

This is the same experience that I go through.

I have swiped mine at Lombard and Mannheim rd stores with the same "please see the receptionist"
Same here except she looks at me and says 'You really get around don't you. I've never seen one person hit almost all of our stores.' LOL

Scottie
02-25-2010, 09:13 AM
Man, glad I have my own and not the KCBS one. Plus I told them at RD to not let you other guys in.... ;)

I can get you an extra card if you need one Chris. You just can't buy all the good pork butts on me...

Bones
02-25-2010, 09:18 AM
Man, glad I have my own and not the KCBS one. Plus I told them at RD to not let you other guys in.... ;)

I can get you an extra card if you need one Chris. You just can't buy all the good pork butts on me...

I might take you up on the card if I can not get it figured out.

This Is How We Que It
02-25-2010, 03:26 PM
Man, glad I have my own and not the KCBS one. Plus I told them at RD to not let you other guys in.... ;)

I can get you an extra card if you need one Chris. You just can't buy all the good pork butts on me...


Scott,

You don't know me, but I think you should give me your extra card.

billm
02-25-2010, 03:33 PM
Man, glad I have my own and not the KCBS one. Plus I told them at RD to not let you other guys in.... ;)

I can get you an extra card if you need one Chris. You just can't buy all the good pork butts on me...
I got my own card as well..sounds like the KCBS has been a hassle from day one
KCBS should be able to add anyone on to that one membership.
I know I can but dont know if there is a limit on the amount of people that cna be added to one membership

Divemaster
02-25-2010, 03:59 PM
I'll find out tonight... Ramona and I are making a run....

BogsBBQ
02-26-2010, 08:14 AM
I posted a few weeks ago in the For the Board section about my numerous problems with getting a KCBS RD card. In short, they always gave me day passes and when I pressed RD about giving me a permanent card under KCBS they wouldn't. I have my own card now, thank goodness.

But I have to chuckle a little at the people on the other thread I started that basically told me I was approaching RD the wrong way. I don't think so. I think RD was just never on board with KCBS to begin with. I hope the two parties can straighten everything out, but it's too bad that KCBS didn't do a better job communicating with members about the issue rather than simply taking down the RD link from the web site and leaving members to wonder what's going on.

Divemaster
02-26-2010, 09:30 AM
But I have to chuckle a little at the people on the other thread I started that basically told me I was approaching RD the wrong way. I don't think so. I think RD was just never on board with KCBS to begin with.
To be honest, I'm not so sure who's fault the issues were caused by. First of all, I don't think that KCBS communicated the number of members that would or could be interested in a card and secondly, I think that RD assumed that they could just put us under one number. I say this because when I went last night and she checked my membership, she was surprised that I shopped 'all over the country, all the time'.

I hope the two parties can straighten everything out, but it's too bad that KCBS didn't do a better job communicating with members about the issue rather than simply taking down the RD link from the web site and leaving members to wonder what's going on.
I too hope that they can work the 'kinks' out. As for the communication, this was a MAJOR issue a number of us brought up at the banquet.

As a 'Membership Organization' they are responsible for communicating with that membership. I think that back even a couple of years ago, they could get away with a lot of crap and just have it brushed under the carpet. That is not the case now and the BOD is finding this out.

CTSmokehouse
02-26-2010, 10:36 PM
I have had an RD card since 2007 through Rotary as an non profit...works every time...

Yours in BBQ,

Cliff

Sauced!
03-21-2010, 12:26 PM
Anyone know if there is any more info about this discount or is it just gone for good?

MilitantSquatter
03-21-2010, 12:47 PM
Anyone know if there is any more info about this discount or is it just gone for good?


Last I read on here is that at present time RD will give you a one day pass if you show your KCBS membership card...but many people can get that option without anything.

Best bet is to call KCBS and get the most current scoop unless one of the BOD members answers this here.

mgwerks
03-21-2010, 02:45 PM
I was just there last week and got the "please see receptionist" message. So I went to the desk and received the familiar astonished look and the statement "wow - you really get around!" I explained what the deal was, and he used his terminal to reactivate my card, so when it swipes, it's just like it was before. I don't know if this constitutes the "day pass", but I received no other paperwork. I guess time will tell when I go again next week.

Stoke&Smoke
03-21-2010, 03:17 PM
Per the KCBS website, this is the deal, at least for now
http://i300.photobucket.com/albums/nn21/2SkinnyCooks/rdepot-coupon.jpg

Not as easy as a card, but it works.

Divemaster
03-22-2010, 10:43 AM
I was just there last week and got the "please see receptionist" message. So I went to the desk and received the familiar astonished look and the statement "wow - you really get around!" I explained what the deal was, and he used his terminal to reactivate my card, so when it swipes, it's just like it was before. I don't know if this constitutes the "day pass", but I received no other paperwork. I guess time will tell when I go again next week.
I got the same 'Please See The Receptionist" while trying the one in Milwaukee. She said that we needed to present a new copy of our business licence. I told her I would pass that on...

Went to the one closer to my house and got "Please See The Receptionist", all she did was look at her screen and say 'Welcome back from your trip' and then explained that "He shops at all of our locations"... I just smiled and walked on.... LOL